11 Jobs for BPO / IT BPO / Call Center found
RESERVATIONS MANAGERID:47003
45,000 PHP ~ 50,000 PHPMakatiJob Description
- Handling customers'/client's complaints or concerns- Maintaining positive relationships with clients and client's representatives, vendors of direct travel, such as car rentals, hotels, and airlines - Negotiating preferred rates with vendors of direct travel - Staff management - Strategy and planning- Target setting/ Goal setting- Quality assurance - ensuring and maintaining the quality of service provided to the clients, identifying process weaknesses or team members weaknesses
Benefit
- Philippines Mandated benefits (SSS/Pag-ibig/Phil Health)
- 13th-month pay
up on Regularization
- LIFE INSURANCE
- HMO
- Leaves
Other details will be discussed during interviewReservation StaffID:47002
20,000 PHP ~ 25,000 PHPMakatiJob Description
-Communicating with our international network via email and calls -Data encoding -Online Reservation Management -Process bookings via email -Monitor bookings schedules -Invoice processing Virtual card payment process-Directly Reporting to Reservation Manager-work with multiple reservations at a time and need to be able to multitask. -often work with multiple clients and schedules, so they need organizational skills to remember different
Benefit
- Philippines Mandated benefits (SSS/Pag-ibig/Phil Health)
- 13th-month pay
up on Regularization
- LIFE INSURANCE
- HMO
- Leaves
Other details will be discussed during interviewIT SupervisorID:46993
50,000 PHP ~ 70,000 PHPMakatiJob Description
- Establishes VPN, LAN, WAN and DMZ specifications by conferring with users; analyzing workflow, access, information, and security requirements; defining network administration policies and procedures, including interface configuration and routing protocols. - Continually improves the networks by monitoring and evaluating network performance issues including availability, utilization, throughput, and latency; planning and executing the selection, installation, configuration, and testing of equipment. - Secures the networks by developing and implementing network access, monitoring, control, and evaluation systems; maintaining documentation; defining and enforcing security policies and procedures. - Administer, maintain and update physical servers, virtual servers, NAS, desktop computers, laptops, printers, routers, switches, access points, firewalls, phones, personal digital assistants, and smartphones. - Manage software applications and software license deployment; keep up to date with software and OS security patches. - Manage the activities, allocation, and assignment of the IT Team that align with the company and client’s requirements. - Monitor and maintain the quality and efficiency of the IT Team. - Assist the IT Manger to prepare and implement action plans to improve IT Team performance, quality, and efficiency. - Mentor the network administration staff and provide training and professional development opportunities for the IT Team. - Train newly hired IT staff in the team’s tasks and responsibilities. - Serve as a bridge between teams, clients and upper management. - Prepare and present regular, clear and concise reports regarding the status of various projects undertaken. - Prepare and present clear and concise reports regarding IT related issues that affected operations. - Prepare documents and reports for clients, upper management, and third-party vendors. - Other tasks that the management may require according to client requirements from time to time.
Benefit
- Philippines Mandated benefits (SSS/Pag-ibig/Phil Health)
- 13th-month pay
up on Regularization
- LIFE INSURANCE
- HMO
- Leaves
Other details will be discussed during interviewExecutive Secretary of the President(N2 above)ID:46992
70,000 PHP ~ 90,000 PHPMakatiJob Description
- Assist the Project Manager - Coordination and support for new projects- Coordination and support for the company's guests- Handle Philippine inbound business, including but not limited to Customer support- Prepare necessary documents related to the project including but not limited to summary reports- Coordinate with clients, managers, team superiors - Team's KPI management- Schedule management
Benefit
- Philippines Mandated benefits (SSS/Pag-ibig/Phil Health)
- 13th-month pay
up on Regularization
- LIFE INSURANCE
- HMO
- Leaves
Other details will be discussed during interviewWeb Application Developer(Cebu)ID:45752
50,000 PHP ~ 150,000 PHPCebu CityJob Description
- Developing and delivering software products to meet both functional and technical requirements- Building new features for a worldwide audience, as well as supporting effective localization of products and services initially designed for the Japan market- Improving their products and features, integrating and scaling them to new markets, and perceiving and prioritizing user experience- Acting as a mentor and coach to junior engineers to ensure continuous education, technical support, and guidance<Products in Cebu>Online invoice receiving solution
Benefit
-Vacation leave: 12 days
-Sick leave: 12 days
-HMO from day 1 of employment(the employee and 2 dependents)
-Allowances (Transportation, internet, medical cash)
-Team building event
-Free breakfast twice a month
-Opportunity to travel to the HQ in JapanKorean Speaking Customer support at CEBUID:46113
45,000 PHP ~ 65,000 PHPCebuJob Description
Customer Support(General)- online shopping items - delivery- item concern - Report and document preparation addressed to the clients (EN or KR)- other task will assign time to timeemail and call support
Benefit
SSS
PHILHEALTH
PAGIBIG
13months pay
other details will discuss during interview or offerJapanese Speaking N3~N2 Customer support at CEBUID:44226
20,000 PHP ~ 30,000 PHPCebu CityJob Description
Customer Support- online shopping items - delivery- item concern - report and document preparation addressed to the clients (EN or JP)- other task will assign time to time
Benefit
SSS
PHILHEALTH
PAGIBIG
13months pay
other details will discuss during interview or offer【日系BPO企業】カスタマーサポートチーム管理者募集中＜明るい現地メンバーのマネジメントしてみませんか？＞ID:46900
80,000 PHP ~ 100,000 PHPCebu CityJob Description
＜業務内容＞・チームメンバーのシフト管理や取りまとめ・上席へのチームに関する報告・連絡、またチーム内への連絡業務・クライアントへの報告資料作成や定例ミーティング参加・新人教育や入社受け入れ業務・社内（人事、アドミン、IT）との連携業務・チーム内の欠員時のバックアップ以下は参考まで、管理チームのスタッフの業務内容・商品（サービス）の受注業務や顧客問い合わせ対応・電話、メール及びチャットでのお問い合わせ対応・クレーム対応・トラブルシューティング・レポート業務、など
Benefit
フィリピン法に準ずる福利厚生
・SSS（年金など）
・Philhealth（医療保険）
・13ヶ月目ボーナス
その他
・昇給制度あり
・住宅手当一部負担（正社員登用後）
・フィリピンへの渡航費用一部負担Accountant ID:46764
35,000 PHP ~ 40,000 PHPOrtigas, PasigJob Description
Responsibilities: • Preparation and timely remittance of tax returns, including the required attachments • Preparation of tax compliance documents • Ensure all transaction assigned are properly recorded every month end (prior to closing) • Review month end results of assigned general ledger accounts, provide variance analysis • Timely preparation of schedules relating to generation of financial report package
Benefit
tbd
Business Hub ManagerID:46201
47,251 PHP ~ 83,750 PHPOrtigas, PasigJob Description
- Ensures that the section is meeting the expected performance in terms of settingrealistic goals which includes revenue growth, expansion to new markets, andstrategic partnership building in accordance with the company's plan andspecified budget.- Implementation or support on training programs, effective administration ofperformance evaluation, mentorship, disciplinary action, and coaching activitiesfor subordinates to improve their knowledge, skills, and total team performance- Suggestion or implementation of business process initiatives, systemimprovement which resulted in significant process efficiency and/ or cost savings;participation on tasks beyond normal responsibility of the section
Benefit
to be discuss
