Overview

• Salary

  50,000 PHP ~ 70,000 PHP

• Industry

  BPO / IT BPO / Call Center

• Job Description

  - Establishes VPN, LAN, WAN and DMZ specifications by conferring with users; analyzing workflow, access, information, and security requirements; defining network administration policies and procedures, including interface configuration and routing protocols.
  - Continually improves the networks by monitoring and evaluating network performance issues including availability, utilization, throughput, and latency; planning and executing the selection, installation, configuration, and testing of equipment.
  - Secures the networks by developing and implementing network access, monitoring, control, and evaluation systems; maintaining documentation; defining and enforcing security policies and procedures.
  - Administer, maintain and update physical servers, virtual servers, NAS, desktop computers, laptops, printers, routers, switches, access points, firewalls, phones, personal digital assistants, and smartphones.
  - Manage software applications and software license deployment; keep up to date with software and OS security patches.
  - Manage the activities, allocation, and assignment of the IT Team that align with the company and client’s requirements.
  - Monitor and maintain the quality and efficiency of the IT Team.
  - Assist the IT Manger to prepare and implement action plans to improve IT Team performance, quality, and efficiency.
  - Mentor the network administration staff and provide training and professional development opportunities for the IT Team.
  - Train newly hired IT staff in the team’s tasks and responsibilities.
  - Serve as a bridge between teams, clients and upper management.
  - Prepare and present regular, clear and concise reports regarding the status of various projects undertaken.
  - Prepare and present clear and concise reports regarding IT related issues that affected operations.
  - Prepare documents and reports for clients, upper management, and third-party vendors.
  - Other tasks that the management may require according to client requirements from time to time.