未経験歓迎!やる気重視!カスタマーサービスのスーパーバイザー募集!(英語日常会話レベルでもOK!)ID:46355
80,000 PHP ~ 100,000 PHPMakati15 days agoOverview
Salary
80,000 PHP ~ 100,000 PHP
Industry
BPO / IT BPO / Call Center
Job Description
<業務内容>
・メールによるカスタマーサポート
・Webサイトの投稿監視
・インターネット広告の設定作業
・Web、アプリケーションにおけるサービスサポート業務
・日本本社やクライアントとの調整業務
・フィリピン人スタッフのマネジメント業務など、部下20名程度のローカル人材のリーダーシップを担うお仕事です。
※本ポジションは日本人とのやりとりが主な業務となります。
<この企業で働く魅力>
・未経験の方でもトレーニングを約1か月~2か月で習得可!
・英語が日常会話レベルでもOK!キャリアアップと共に、ご英語力も身につけられる!
Qualifications
Requirement
<必須要件>
・ネイティブレベルの日本語力(日本人ビジネスパーソンとして)
・日常会話レベルの英語力(ローカル社員との最低限のコミュニケーションができればOK)
・やる気重視(フィリピンに腰をすえて長期で働ける人)
・3年前後の社会人経験(最低限のビジネスマナーとモラルがある方)
<歓迎要件>
・ビジネスレベルの英語力
・リーダーシップ或いはマネジメント経験
⇒ボランティアやチームリーダークラスなど何でも結構です!
・BPO業界経験English Level
Conversational
Other Language
English
Additional Information
Benefit
フィリピン法に準ずる福利厚生
・SSS(年金など)
・Philhealth(医療保険)
・13ヶ月目ボーナス
その他
・VISAサポートあり
・HMO(民間医療保険)
・Sick Leave(病気休暇/Vacation Leave(有給休暇)合計(年最大20日)
・社員旅行、クリスマスパーティーなど各種カンパニーイベントWorking Hour
9:00 ~ 18:00
Holiday
土日、フィリピンの祝日
Job Function
Related Jobs
MARKET ASSOCIATE For Leasing & FinanceID:43627
20,000 PHP ~ 30,000 PHPMakatiJob Function
Customer Support
Job Description
This position is responsible for assisting the Account Officer in the processing and implementation of leasing facility application and renewal, facilitation of account management and maintenance, including the administrative function of sales.1. Prepare all related documents covering approved facilities and ascertain completeness and accuracy of all loan/rental documents.2. Process lending/rental transactions and implements drawdowns and availments.3. Assists Officers in soliciting and establishing a working network of prospective clients through solicitation letters, company proposals and vendor/dealer/client referrals.4. Prepares monitoring reports and other administrative functions.Other task assign time to time
Benefit
Government mandated benefits
-Transportation allowance
-Up to 16months bonus ( Depend on Performance)
-Clothing Allowance (For Female Uniform)
-Leave 15 VL and SL, (10days max converted into cash), 5 EL etc
-Loans (Car Loan, Multipurpose Loan, Emergency Loan, Housing Loan)
-Medical Allowance
-Health card
-Group Term Insurance
-Retirement PlanFLEET SERVICES OFFICER for Leasing & FinanceID:46494
25,000 PHP ~ 40,000 PHPMakatiJob Function
Customer Support
Job Description
This position is an office based officer in-charge in approving and reviewing the FSOL and OL services provided to the clients ensuring its proper, complete and timely delivery. This includes shipment, renewal of insurance, parking, maintenance, disposal and other related matters.• Coordinate, support and mentor the day to day work of the Fleet Services Officers, including workload, timelines and expected customer experience and Shared Services outcomes; ensuring service delivery to customers remains efficient, customer centric and meets agreed service level agreements and key performance indicators. • Monitor, review and analyse fleet management systems and data to generate reports on balance score cards, service levels, operational performance and customer feedback to provide and inform accurate advice and information for staff, customers, management and external agencies. • Maintain partner relationships with internal and/or external stakeholders (including individual and customer groups) to identify customer needs and inter business activities required to foster a productive relationship between Shared Services, the Department and its customers. • Actively contribute to a culture of customer centricity and continuous improvement by providing, documenting and maintaining Shared Services and Customer Experience procedures, policies and manuals. • Initiate, adopt and implement appropriate workflows including the use of new/update to Shared Services and Customer Experience technologies and methodologies to ensure that team members have the necessary skills and experience to deliver efficient and effective customer centric service delivery. • Contribute to the preparation of correspondence, briefings and reports to support the effective operations of Shared Services functions for operational management meetings and Governance forums. • Work collaboratively to share and maintain knowledge of Shared Services customer feedback, insights and reporting findings to continually improve the customer experience through service design and delivery.
Benefit
Government mandated benefits
-Transportation allowance
-Up to 16months bonus ( Depend on Performance)
-Clothing Allowance (For Female Uniform)
-Leave 15 VL and SL, (10days max converted into cash), 5 EL etc
-Loans (Car Loan, Multipurpose Loan, Emergency Loan, Housing Loan)
-Medical Allowance
-Health card
-Group Term Insurance
-Retirement PlanCREDIT OFFICER for Leasing & FinanceID:46493
39,000 PHP ~ 60,000 PHPMakatiJob Function
Customer Support
Job Description
Performs credit evaluation and risk assessment of corporate borrowers and prepares comprehensive credit proposals that are following the company's credit policies and standards and within the prescribed turnaround time.-Review loan requests-Assess clients’ financial status-Evaluate creditworthiness and risks-Contact clients to gather financial data and documentation-Analyze risks and approve or reject loan requests-Calculate financial ratios (e.g. credit scores and interest rates)-Set up payment plans-Maintain updated records of loan applications-Follow up with clients about loan renewals-Monitor progress of existing loansOther task assign time to time
Benefit
Government mandated benefits
-Transportation allowance
-Up to 16months bonus ( Depend on Performance)
-Clothing Allowance (For Female Uniform)
-Leave 15 VL and SL, (10days max converted into cash), 5 EL etc
-Loans (Car Loan, Multipurpose Loan, Emergency Loan, Housing Loan)
-Medical Allowance
-Health card
-Group Term Insurance
-Retirement PlanCOLLECTION OFFICER for Leasing & FinanceID:46492
39,000 PHP ~ 60,000 PHPMakatiJob Function
Customer Support
Job Description
Responsible for effective managing of collections and resolutions of past due portfolio, ensures timely submission of reports and monitors compliance to all internal and external regulations.-Reviewing the company debtor list.-Contacting customers and informing them of their overdue bills.-Advising customers on their payment options and suggesting methods of payments.-Negotiating suitable payment plans.-Maintaining customer payment records.-Preparing customer financial statements for banks and the state credit department.-Writing final notice warnings to customers when payments are not being made.-Instituting legal action when customers fail to pay their debt.-Responding to customer queries.-Contacting lawyers and insurance agencies to facilitate payments.Other Task assign time to time
Benefit
Government mandated benefits
-Transportation allowance
-Up to 16months bonus ( Depend on Performance)
-Clothing Allowance (For Female Uniform)
-Leave 15 VL and SL, (10days max converted into cash), 5 EL etc
-Loans (Car Loan, Multipurpose Loan, Emergency Loan, Housing Loan)
-Medical Allowance
-Health card
-Group Term Insurance
-Retirement Plan
Please sign in.