Job Description
Responsible in benchmarking and formulation of the key projects with R&D to support business goals. Develop new concepts, new products, flavors, prototypes for both the customers and the Sales Team for presentation to clients. Continuous reformulation and align process improvements with the CIIE team for cost improvement or solutions that may be beneficial to the company and as required by the clients. Find solutions and improvements of formulations by coordinating with the different business units and align the need. Your responsibility includes, but not limited to investigating technology development, concept development and new product development, among other areas. You identify areas for improvement, cost efficiencies and how any changes might be conducted. Review and update institutional R&D policies and conduct risk assessments to detect potential hazards and plan precautionary measures. Responsible for managing subordinates, on-site and off-site, by providing direct or general supervision. Mentor, coach, develop and set strategy for the team. Develop succession plans for each responsible team members. Coordinate and prioritize projects, prepare and present reports of results. Keep up-to-date on trends, new technical developments and competitor’s activities by monitoring applications for processing systems and ingredients in the dairy and ice cream sectors. Deliver and create value added solutions for customers. Build strong technical credibility with customers. Provide technical services to customers, sales and business units as needed (prototype presentations, ideations, plant trials, troubleshooting and training). Establish project goals and priorities by collaborating with the different departments for their specific projects. Transfer new technologies, products and manufacturing process into and out of of company. Research, design and evaluate materials, assemblies, processes and equipment. Suggest training tools to enhance employee performance and skill development. Develop concepts, products and solutions by working with company business units. Monitor team metrics and objectives ensuring meeting of goals. Document all phases of research and development. Support the Sales Team to manage customer relationships and perform RFP review, customer visits if needed and product testing or trial runs. Supports the Executive Committee in the ideation, projects and plans in terms of new product launches. Ensures, in accordance with the Corporate guidelines, the implementation, updating, review and auditing of the R&D Systems. Monitors the effective process implementation of specific project launches from laboratory scale to production procedures. Prepares weekly, monthly, quarterly and annual reports and make representations to senior administrators. Provides for motivation and familiarization of the R&D team. Assists the Commercial, Engineering and Operations Department in their dealings with Clients in all issues concerning with Research and Development. Conducts sensory audits in the production to ensure that the implementation is in accordance to the required process. Provides technical support to Senior Management on any R&D related subjects. Carries out any in-house R&D training. Liaises between Clients on R&D related issues. Coordinate with Regulatory, Production, Engineering and Supply Chain, in any R&D related input into new projects and modification programs. Participates in meetings prior to procurement and installation activities that requires R&D inputs. Performs Risk Assessment. Preparation of R&D and Process documentation for new tenders. Provides R&D support and advice, including supervision on preparation of plans and procedures for initial production startup activities with private label customers. Ensure continuous improvement of the company, its projects and its manufacturing. Perform and assist all other tasks not stipulated on this document but required by the company.