Japanese Speaking (N2) API & Web Services Specialist <CEBU>ID:46651

60,000 PHP ~ 100,000 PHPCebu City约2个月 ago

概述

  • 薪资

    60,000 PHP ~ 100,000 PHP

  • 产业类别

    BPO / IT BPO / Call Center

  • 工作内容

    "𝐉𝐨𝐛 𝐒𝐮𝐦𝐦𝐚𝐫𝐲:
    an API & Web Services Specialist to support our Japan web-service API operations. This role requires an individual who is proficient in reading English technical documents and compose Japanese emails with solutions and communicate basic oral Japanese with customers over phone calls. The specialist will guide users through API projects, from initial setup to production, ensuring seamless integration and certification processes.

    Key Responsibilities:
    𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧:
    -Read and understand English documents such as API Catalogs.
    -Compose Japanese emails with solutions and communicate basic oral Japanese with customers over phone calls.

    𝐓𝐞𝐜𝐡𝐧𝐢𝐜𝐚𝐥 𝐒𝐮𝐩𝐩𝐨𝐫𝐭:
    -Provide web service development support with knowledge of API calls including HTTP request methods (GET, POST, OPTIONS, PUT, DELETE), HTTP headers, Tokens, Bearer, AuthN, and AuthZ.

    𝐔𝐬𝐞𝐫 𝐆𝐮𝐢𝐝𝐚𝐧𝐜𝐞:
    -Guide users through the process of creating an organization, browsing APIs, signing up or logging in, adding a shipping account, and adding users to their organization.
    -Assist users in initializing an API project, including creating a project to obtain credentials, integrating APIs, testing implementations, moving projects to production, and completing certification.

    𝐂𝐨𝐦𝐩𝐚𝐭𝐢𝐛𝐥𝐞 𝐓𝐞𝐬𝐭 𝐈𝐧𝐬𝐭𝐫𝐮𝐜𝐭𝐢𝐨𝐧𝐬:
    -Guide users through the Compatible test process, including creating a Compatible provider organization, accepting invites, inviting users, selecting necessary APIs, integrating APIs into applications, certifying to the Compatible Program, moving projects to production, and generating Production Secret Keys."

资格

  • 应征条件

    <MUST>

    Required Qualifications:
    -Proficiency in reading English documents and composing Japanese emails.
    -Basic oral communication skills in Japanese.
    -Experience in web service development with a basic understanding of API calls and related concepts (HTTP methods, HTTP headers, Tokens, Bearer, AuthN, AuthZ).
    -Strong communication skills and a fast learner.

    Skills:
    -Excellent written in both English and Japanese.
    -Basic conversational skills in Japanese for handling phone calls and providing basic support to customers.
    -Technical proficiency in API calls and web service development.
    -Ability to guide users through technical processes with patience and clarity.

    𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞:
    -Previous experience in a similar role involving web service development and API support.
    -Experience in a customer-facing technical support role is a plus.

    𝐄𝐝𝐮𝐜𝐚𝐭𝐢𝐨𝐧:
    -A degree in Computer Science, Information Technology, or a related field is preferred.

  • 英文

    Business

  • 其他语言

    English

附加信息

  • 福利制度

    SSS
    Philihealth
    Pagibig
    13month pay / Bonus
    OT
    Annual leave 15 days
    Transportation allowances:
    Meal allowance
    HMO

    More details will discuss during interview or offer.

  • 工作时间

    9:00 ~ 18:00

  • 假日

    Saturday
    Sunday
    philippine holiday
    (Still depend on situation)

  • 职业类别