9 Jobs for Telecommunication found
Project Manager - ManilaID:46801
60,000 PHP ~ 160,000 PHPMakatiJob Description
• Manage projects with top-down oversight throughout entire execution to ensure success as defined by adherence to standards of scope, budget, and timeline.• Develop comprehensive project plans that merge customer requirements with company goals and coordinate various managers and technical personnel during all project phases, from initial development through implementation.• Monitor project progress continuously and make detailed scheduled reports on measurable items, such as milestones and deliverables.• Communicate proactively with all involved personnel to provide encouragement, identify problems, create solutions, and implement efficiency improvements.• Analyze economics of project plans and provide actionable feedback relating to cost benefit and return-on-investment standards.• Anticipate details of future projects by communicating directly with customers and staying informed of relevant trends and industry news
Benefit
to be discuss
Senior Product Executive - Manila - UrgentID:46478
80,000 PHP ~ 120,000 PHPMakatiJob Description
• Managing relationships with various vendors, including Palo Alto Networks, Fortinet, Sangfor, Trend Micro, Cisco, IBM, BigFix, Automox, Microsoft, NSFocus, Nexusguard, Trellix, Tenable, SOC partners, CrowdStrike, and more.• Overseeing vendor/distributor/supplier onboarding, master agreements, process creation, deal registration, and inventory planning. This also involves working with distributors like Ingram, Exclusive Network, Westcon, TechData, MTech, and VSTec.• Attending customer meetings with sales personnel to identify opportunities or propose standard product solutions such as private SASE.• Collaborating closely with various stakeholders including presales, Service Delivery Team, and Engineers to deliver services on time.• Conducting quarterly product training for stakeholders.• Creating and maintaining the product deck, price book, and specific terms and conditions.• Conducting market analysis, supporting government grants application, and new product development.• Handling new quotes, renewals, and tenders within a 48-hour turnaround time.• Assisting product lead in managing shipments, procurement processes, and vendor engagement.• Managing local partner relationships, acting as a gatekeeper and supporting the commercial team locally.• Providing monthly local market insights (e.g., competitor movement, vendor movement, and business gaps) and local touchpoints for better connection with local partners.
Benefit
to be discuss
Community Manager - Manila or DavaoID:46455
50,000 PHP ~ 100,000 PHPManila, Davao RegionJob Description
As a Community Manager, you will play a crucial role in building and maintaining a thriving online community of customers and enthusiasts. You will be responsible for building the community base, managing discussions, providing support, and driving engagement. If you're passionate about building relationships, solving problems, and shaping the future of telecommunications, we want to hear from you!Key Responsibilities:• Champion the development and implementation of community initiatives.• Manage and moderate engagements on Discourse, Vanilla, or phpBB platforms.• Foster positive relationships with community members by providing timely and helpful responses to inquiries and feedback.• Develop and implement strategies to increase community engagement and participation.• Monitor discussions and identify trends to proactively address customer concerns and improve user experience.• Collaborate with internal teams to gather insights and feedback from the community to inform product development and marketing initiatives.• Create and maintain community guidelines and policies to ensure a safe and respectful environment for all members.• Organize and host community events, webinars, and other activities to promote interaction and knowledge sharing.
Benefit
to be discuss
Service Manager - Davao CityID:46440
30,000 PHP ~ 60,000 PHPDavao RegionJob Description
The Service Manager plays a crucial role in managing interactions between customers and the organization, ensuring timely resolution of customer requests and efficient handling of customer issues. Acting as an intermediary, they facilitate communication and understanding between customers and the organization to enhance the overall customer experience.Primary Responsibilities:1. Client Relationship Management: Build and maintain strong client relationships, serving as the primary point of contact and addressing client concerns to ensure high satisfaction levels.2. Performance Monitoring and Reporting: Monitor key performance indicators (KPIs) related to service delivery, analyze performance data, and prepare regular reports for clients and internal stakeholders.3. Service Improvement Initiatives: Proactively identify opportunities for service improvement based on client feedback and industry best practices, leading continuous improvement initiatives to enhance service quality and value.4. Strategic Planning and Alignment: Contribute to the development of strategic plans and business growth initiatives, ensuring alignment with client objectives and long-term business goals.5. Team Leadership: Lead and mentor a team of collaboration professionals to deliver high-quality services, ensuring prompt resolution of client issues and adherence to service standards.6. Relationship Building: Develop and maintain strong relationships with clients, understanding their business requirements and aligning services to support their objectives.7. Performance Monitoring: Monitor key performance indicators (KPIs) related to product and service delivery, analyzing data and implementing continuous improvement initiatives.8. Service Reporting: Develop and maintain service reporting templates aligned with agreed SLAs, providing transparency and accountability to clients.9. Cross-Functional Collaboration: Collaborate with internal stakeholders, including engineering teams, sales, and account management, to drive customer success and achieve business objectives.
Benefit
to be discuss
Account Manager - ManilaID:46435
35,000 PHP ~ 60,000 PHPMakatiJob Description
Position Overview: We are seeking a dynamic and results-driven Account Manager to join our team in the Philippines. As an Account Manager, you will be responsible for building and maintaining relationships with our clients, understanding their business objectives, and promoting our network and managed service security solutions to meet their needs.Responsibilities:1. Client Relationship Management:• Serve as the primary point of contact for assigned clients, establishing and nurturing strong relationships built on trust and collaboration.• Understand clients' business goals, challenges, and security requirements, and align our solutions to address their needs effectively.2. Sales and Business Development:• Develop and implement strategic account plans to drive sales growth and achieve revenue targets.• Identify opportunities for upselling and cross-selling our network and managed service security solutions to existing clients.• Prospect and qualify new leads, engaging with potential clients to understand their security needs and present relevant solutions.3. Solution Consulting:• Collaborate with our technical teams to assess client requirements and design customized security solutions.• Conduct product demonstrations and presentations to educate clients on the features and benefits of our network and managed service security offerings.4. Contract Negotiation and Management:• Lead contract negotiations with clients, ensuring terms and conditions are mutually beneficial and align with company policies.• Monitor contract performance and manage any issues or disputes that may arise, working closely with internal teams to resolve them promptly.5. Market Intelligence and Reporting:• Stay informed about industry trends, competitive landscape, and emerging technologies in network and managed service security.• Provide regular reports and updates on sales activities, pipeline status, and client feedback to management.
Benefit
to be discuss
Technical Consultant - Manila ID:46323
50,000 PHP ~ 100,000 PHPManilaJob Description
- To be responsible for connectivity solutions by working with cross functional teams todrive revenue and product P&L.- To assess market demand for connectivity services to develop and review product andstrategies and roadmaps for revenue and growth.- To provide product expert technical presales and solutioning support for networkingopportunities to the corporate and carrier wholesales team on bid and pricing.- Acting as the technical resource by providing product knowledge, network knowledge,technical assistance, and pre-sales, in-sales and after-sales support.- Identifying, develop and close business opportunities with sales team. Providingsupport to sales team and presenting telecom and ICT solutions with them.- Identifying use case, understanding clients business in depth, analyze requirementsand knowing exactly which of our products can help them evolve their business.- Enhancing customer relationships by professional solution and impact the customer toaccept our product and solutions.
Benefit
to be discuss
Project Engineer - Davao CityID:46322
50,000 PHP ~ 80,000 PHPDavao RegionJob Description
Project Engineer is responsible for all technical and engineering aspects of their assignedprojects. They plan, schedule, predict, and manage all the technical tasks of their assignedproject to assure accuracy, proper resources, and quality from start to finish.In addition to overseeing all aspects of project planning and execution, Project Engineer willoften be on hand to look after the technical related aspect and ensuring the project deliveriesare within the time line given and meet the project requirement standard.Responsibilities Closely collaborate with Project Manager and other Engineers to support the fulfilment ofproject and contract obligations within timeline, cost and scope. Manage and oversee project documentations and other deliverable matters Perform System Setup, Database setup, resolve technical & design issues in related tospecific project. Involve on the project IT infrastructure and Basic setup of Network switches and able to perform network check and IP addressconfiguration of all the network devices within the project Installation, Debug and troubleshooting IT-related issues
Benefit
to be discuss
Salesforce AdministratorID:46187
60,000 PHP ~ 80,000 PHPBulacanJob Description
• Manage daily administration, support, and maintenance of platform• Create and customize reports, dashboards, objects, fields, record types, page layouts, validation rules, custom buttons, and list views.• Develop workflow rules, process builders, flows and triggers to automate manual processes and/or facilitate necessary relationships and mappings• Responsible for developing in Visualforce, Apex, Web Services and other technologies to build customized solutions that support business requirements
Benefit
to be discuss
NOC Engineer - Davao CityID:44598
18,000 PHP ~ 25,000 PHPDavao RegionJob Description
Roles & Responsibilities• Provide Service Management to supervise the network system and continuously monitor alerts• Ensure the security of the company’s network and look into the performance of the business network• Coordinate with third-party providers to ensure the network products and services are secured• Responsible for attending to tier 2 customer escalations and troubleshooting• Troubleshoot IP services and networks, and ensure that all fault tickets are resolved timely to meet performance Service Level Agreement (SLA) on Mean Time to Repair (MTTR) and Quality of Service (QoS)• Design and influence the enhancement, modification, and adjustment of components in the network’s infrastructure• Manage the Integration of New Network Technologies• Maintain all required network updates on the VPN, WLAN, WAN and LAN• Provide customer support to business clients via email, telephone and face-to-face interactions, and announce service schedules to network users• Document the resolution of incidents and problems
Benefit
to be discuss
