Overview

• Salary

  20,000 PHP ~ 25,000 PHP

• Industry

  Manufacturing

• Job Description

  Company Importing and Delivering to local customer and We doing after service for exiting client
  
  • Basic troubleshooting, installation, maintenance and repair on designated equipment.
  • Completing Preventative Maintenance and field modifications.
  • Ordering and managing repair parts cycle times.
  • Keeping up to date on administrative responsibilities such as maintaining customer service logs and internal
  service records in a timely manner.
  • Maintaining daily communications with customers to ensure resolution and proper follow-up.
  • Maintaining tools and test equipment and ensuring they are properly calibrated.
  • Meeting Health and Human Services, Environmental Health and Safety and/or all other applicable regulatory
  requirements.
  • Utilizing the escalation process to resolve customer service delivery issues.
  • Identifying and participating in sales opportunities such as new contracts, contract renewals and system sales.
  • Working as a member of the local team to provide efficient service delivery to all accounts within assigned area.
  -Consider the Customer concern and do improvement for customer satisfaction